If you would like to exchange your purchase for something else, please return the original item and re-order your new item online. If you return an item, it can take 8-10 business days, after we receive the returned merchandise, for us to process the return and issue a refund. Return Shipping and CostsĬustomers are responsible for return shipping costs, unless an incorrect item was shipped. Your items may also be returned to our Okeechobee location. Please fill out and include a copy of the return form included with your order. All returned items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition.
Therefore if you are unhappy with your purchase simply return it within 30 days of delivery for a refund of the purchase price. We understand that sometimes there is a need to return an item. We want every one of our customers to be completely satisfied. Returns PolicyĪt Eli's, our guarantee is simple. Eli's is not responsible for shipping costs. If it is too late to cancel your order because it has already shipped, you may return any unwanted items in accordance with our Returns Policy. It MAY be possible to cancel your order during processing but ONLY if you speak with one of our online representatives, available Monday - Friday.
We start processing your order as soon as you click "Place Your Order".
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